Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deweyspizza.top, place an order, or interact with us in any way. Please read this policy carefully. If you disagree with any terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all personal information processed by Dewey's Pizza in connection with our food ordering services, website operations, marketing communications, and customer support activities. We take every measure to ensure your data is handled responsibly, transparently, and in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. We provide delicious, freshly made pizza and related food products to our valued customers through our website and other channels.

For any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details provided above or in Section 14 of this document.

2. Information We Collect

We collect several different types of information for various purposes in order to provide, improve, and secure our services. The categories of personal information we may collect include:

2.1 Personal Identification Information

When you register for an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Delivery address and billing address
• Username and password (stored in encrypted form)
• Date of birth (where required to verify age)

2.2 Payment and Transaction Information

When you place an order through our website, we collect transaction-related information necessary to complete your purchase. We do not store full payment card details on our servers. Payment processing is handled by secure, PCI-DSS-compliant third-party payment processors. However, we may retain:

• Transaction ID and order number
• Last four digits of payment card (for identification purposes)
• Billing postal code
• Order history and purchase records
• Refund and dispute records

2.3 Usage Data and Browsing Behavior

When you access and use our website, we automatically collect certain information about your interaction with our platform, including:

• Pages visited and time spent on each page
• Links clicked and features used
• Search queries entered on our site
• Items added to cart or saved to favorites
• Time and date of your visits
• Referring website or URL
• Session duration and frequency of visits

2.4 Device and Technical Information

We may automatically collect the following technical data from your device:

• IP address
• Browser type and version
• Operating system and version
• Device type (desktop, mobile, tablet)
• Screen resolution
• Language preferences
• Unique device identifiers

2.5 Location Data

With your permission, we may collect precise or approximate location data to facilitate delivery services, show nearby menu options, or improve localized content. You may disable location access through your browser or device settings at any time.

2.6 Communications and Feedback

If you contact us by email, phone, or through any contact form on our website, we collect the content of your communication, including any attachments, your contact details, and any feedback, reviews, or complaints you submit.

2.7 Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing activity. For full details, please refer to Section 8 – Cookie Policy of this document.

2.8 Information from Third Parties

We may receive personal information about you from third parties, including:

• Social media platforms (if you log in using a social account or interact with our social pages)
• Delivery partner platforms and food aggregator services
• Analytics and advertising partners
• Fraud prevention and identity verification services

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. These include, but are not limited to:

3.1 Service Provision and Order Fulfillment

• Processing and delivering your food orders
• Managing your account and providing customer support
• Confirming and communicating about your orders via email or SMS
• Processing payments and refunds
• Coordinating with delivery partners to complete deliveries

3.2 Website and Service Improvement

• Analyzing how users interact with our website and services
• Identifying technical issues, bugs, or performance problems
• Developing new features, products, and menu offerings
• Conducting internal research and business planning
• Personalizing your experience on our website

3.3 Marketing and Promotional Communications

• Sending promotional emails, newsletters, and special offers
• Delivering targeted advertising based on your preferences and behavior
• Running loyalty programs, contests, and promotional campaigns
• Re-engaging lapsed customers with relevant offers

3.4 Legal Compliance and Safety

• Complying with applicable laws, regulations, and legal processes
• Responding to lawful requests from government authorities
• Detecting, preventing, and investigating fraud or security incidents
• Enforcing our Terms of Service and other agreements
• Protecting the rights, safety, and property of Dewey's Pizza, our customers, and the public

3.5 Business Operations

• Record keeping and audit compliance
• Training staff and improving customer service standards
• Managing relationships with vendors, suppliers, and partners

4. Legal Basis for Processing

We process your personal information based on the following legal grounds, consistent with applicable United States privacy law including the CCPA/CPRA and the FTC Act:

• Performance of a Contract: Processing is necessary to fulfill your orders and provide you with the services you have requested.
• Legitimate Business Interest: We process data where we have a genuine business interest, such as fraud prevention, improving our services, and conducting analytics.
• Consent: Where required by law, we will seek your consent before processing your data for specific purposes, such as sending marketing communications or placing non-essential cookies.
• Legal Obligation: We may process your data where required to comply with applicable law, court order, or government directive.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

5.1 Service Providers and Vendors

We engage third-party companies and individuals to perform functions on our behalf. These service providers have access to personal information only as necessary to perform their functions and are contractually obligated not to disclose or use it for any other purpose. These include:

• Payment processors (e.g., Stripe, PayPal)
• Delivery and logistics partners
• Email marketing and communication platforms
• Cloud hosting and data storage providers
• Website analytics providers (e.g., Google Analytics)
• Customer relationship management (CRM) software providers
• Fraud detection and security services

5.2 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, sale of assets, or business restructuring, your personal information may be transferred to the successor entity as part of the transaction. We will notify you via email or prominent notice on our website prior to such a transfer and will ensure that your data remains subject to equivalent privacy protections.

5.3 Legal Requirements and Law Enforcement

We may disclose your information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or governmental request
• Enforce our Terms of Service or other agreements
• Protect and defend the rights or property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our users or the public

5.4 Analytics and Advertising Partners

We may share aggregated, anonymized, or pseudonymized data with analytics and advertising partners for the purpose of improving our services and delivering relevant advertisements. This data does not identify you personally.

5.5 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so.

6. Data Security

Dewey's Pizza takes the security of your personal information seriously. We have implemented a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive personal information
• Secure, PCI-DSS-compliant payment processing systems
• Firewalls and intrusion detection systems
• Regular vulnerability assessments and penetration testing
• Multi-factor authentication for administrative access

6.2 Organizational Safeguards

• Strict access controls limiting data access to authorized personnel only
• Regular employee training on data privacy and security best practices
• Data minimization principles — we only collect data that is necessary
• Contractual data protection obligations with all third-party service providers

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have various rights regarding your personal information. Dewey's Pizza respects these rights and will respond to all verified requests within the timeframes required by law.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the third parties with whom it is shared.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions permitted by law.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. As stated above, we do not sell personal information.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may direct us to limit our use of sensitive personal information to only what is necessary to perform the services you have requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a different level of service based on your exercise of privacy rights.

7.2 General Rights for All Users

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information we hold about you.
• Right to Erasure: You may request deletion of your personal information, where legally permissible.
• Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: You may unsubscribe from marketing communications at any time.

7.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us:

• Email: [email protected]
• Website: deweyspizza.top

We will acknowledge your request within 10 business days and respond substantively within 45 calendar days of receipt. If we require additional time (up to an additional 45 days), we will notify you in writing explaining the reason for the extension.

To verify your identity before processing your request, we may ask you to provide certain information such as your name, email address, and order history. This helps us ensure that personal information is not disclosed to unauthorized individuals.

You may also designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization and may be required to verify their own identity.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and support our marketing activities.

8.1 Types of Cookies We Use

8.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at optout.aboutads.info.

For a detailed breakdown of every cookie we use, including retention periods and third-party cookies, please refer to our full Cookie Policy available on our website at deweyspizza.top.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply include:

Upon expiry of the applicable retention period, we will securely delete or anonymize your personal information. Anonymized data that can no longer be used to identify you may be retained indefinitely for statistical and analytical purposes.

10. Children's Privacy

If you are under 18 years of age, please do not use our website, create an account, or provide any personal information to us. If you are a parent or guardian and believe that your minor child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete such information from our systems.

We comply fully with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verifiable parental consent. Our site is not directed at children under 13, and we take all necessary steps to prevent the inadvertent collection of such information.

11. International Data Transfers

Dewey's Pizza is based in the United States and operates primarily within the United States. However, some of our third-party service providers, technology partners, and cloud infrastructure providers may store or process your data in servers located outside of the United States.

When your personal information is transferred outside of the United States, we take steps to ensure that it receives an adequate level of protection, consistent with applicable U.S. privacy laws and our contractual obligations with service providers. These steps include:

• Entering into data processing agreements with service providers that include appropriate data protection clauses
• Ensuring that international partners maintain equivalent or higher security standards
• Conducting due diligence on the privacy practices of our third-party vendors

By using our website and services, you acknowledge that your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your home country.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Dewey's Pizza. We have no control over the privacy practices of these third parties and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies solely to information collected by Dewey's Pizza through our website and services.

13. How to File a Complaint

We take privacy complaints seriously and will work to resolve any concerns you raise with us directly. If you believe that we have not adequately addressed your privacy concern, you have the right to file a complaint with the appropriate regulatory authority.

13.1 Filing a Complaint with Us

We encourage you to contact us first so that we can try to resolve your concern. To submit a privacy complaint, please contact us at:

• Email: [email protected]

We will acknowledge your complaint within 10 business days and work toward a resolution within 30 days.

13.2 Filing a Complaint with Regulatory Authorities

If you are a California resident and are not satisfied with our response, you have the right to file a complaint with the California Privacy Protection Agency (CPPA), the regulatory authority responsible for enforcing the CPRA:

• California Privacy Protection Agency (CPPA)
• Website: cppa.ca.gov
• Email: [email protected]

Regardless of your state of residence, you may also file a complaint with the Federal Trade Commission (FTC) if you believe your consumer privacy rights have been violated:

• Federal Trade Commission (FTC)
• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

15. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or for any other operational reason. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing you of the changes
• Where required by law or where we consider it appropriate, send you a notification by email

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any updated Privacy Policy will constitute your acknowledgment of the changes. If you do not agree with the revised policy, please discontinue use of our services and contact us to request deletion of your account and data.

This Privacy Policy was last reviewed and updated on March 29, 2026. © 2026 Dewey's Pizza. All rights reserved.